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QUALITY CONNECTIONS FOR THE NEXT GENERATION

Next Generation

Leaders of tomorrow experience the Magic of Quality through authentic learning.

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Discussion Board​

Leaders of today and tomorrow… Share your quality connection experiences

Discussion Board

Who We Are

Who we are
Who we are

Here at ASQ Next Generation, the members of the Quality Management Division (QMD) are working to provide the leaders of tomorrow with the knowledge and resources of those who have dedicated their lives to the craft of quality & excellence. We have a diverse collection of Quality Connections actively looking for the next generation of leaders who are willing to continue the pursuit of knowledge. Although QMD specializes in quality management and process improvement, our connections extend across industries with the powers of past and present combined. We are optimistic about what the future will bring and invite the NextGen to connect and collaborate for transformational excellence!

What We Have To Offer

With the backing of QMD and their global resources, our NextGen Subcommittee has been able to tap into a diverse pool of talent spanning just about every industry. Our goal is to connect these leaders of today with the leaders of tomorrow to facilitate authentic learning experiences and knowledge transfer. These mutually beneficial relationships will be formed by individually pairing highly qualified Quality Connections with eager NextGen professionals looking to take their career to the next level. If you have ambitions for creating a lasting legacy we encourage you to fill out one of our applications so you can experience the benefit of following a trail lit by decades of experience.​

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Discussion Board

Leaders of today and tomorrow… Share your quality connection experiences

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Brendan Bartolo

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Brendan Bartolo

Attracting Student Members to ASQ

Good Afternoon Everyone, I'm currently the Program Chair for the ASQ Denver chapter, and have been charged with increasing student involvement for our chapter. Does anyone know if there are guidelines available on how to effectively reach out to young professionals and students in regards to Quality? Thank you for your help! Brendan Bartolo Quality Program Director Dynalectric Colorado

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divesh kumar

Pertinent ASQ Policies for Section Member Leaders

I recommend that those serving or intending to serve in as an ASQ member leader at the Section or Regional level take the time and effort to familiarize themselves with the pertinent ASQ references and policies. Adherence to these practices will not only help to keep sections in good standing, but considerable distress can be mitigated and the need for damage control and recovery can be avoided. For convenience, I have compiled a summary of the pertinent ASQ references and policies to serve as the measure of adequate transparency and ethical conduct by a section leadership team and its elected officers. I have reprinted the key passages within the artifact for immediate reference. Overall individual commitment as ASQ Members per G.01.03 Senior Membership http://rube.asq.org/about-asq/how-we-do/pdf/g-01-03.pdf * Similar clauses exist for other ASQ Member Types (i.e. Full, Fellow, etc.) 4.2.1 Senior members have the duty to follow the Code of Ethics, Bylaws, and Policies and Procedures of the Society and of their member units. 4.2.2 Senior members have the duty to report misrepresentation or unethical behavior. ... 4.2.3 Senior members have the duty to work in good faith with member units, officers of the Society, staff, and each other. Requirements to act professionally, as a faithful agent and trustee, avoiding conflicts of interest per the ASQ Code of Ethics https://asq.org/about-asq/code-of-ethics Article 4 - Act in a professional manner in dealings with ASQ staff and each employer, customer or client. Article 5 - Act as faithful agents or trustees and avoid conflict of interest and the appearance of conflicts of interest Duty to provide meeting minutes per S.02.00 Section Maintenance http://rube.asq.org/about-asq/how-we-do/pdf/s2.pdf 4.10.1 The Leadership Committee will meet at least once each calendar quarter. ... The section will prepare meeting minutes (or a summary) of each Leadership Committee meeting and will make such minutes (or summary) available to all members. Duty to protect against Conflict of Interest per G61.00 Conflict of Interest – ASQ Member Leaders http://rube.asq.org/about-asq/how-we-do/pdf/g-61-00.pdf 4.1.3 The appearance of a potential conflict of interest exists when: 4.1.3.3 If a reasonable person could conclude by the observance of actions that a member leader has a personal financial interest, either directly or indirectly (immediate family or third party), in a product, activity, or service provided by or being considered by the ASQ committee the member leader is associated with. 4.4.2 The member leader may participate under an arm's-length transaction. In order to qualify as an arm's length transaction, it must meet the following criteria: 4.4.2.1 Summary: Opportunity to participate in or provide the goods and services was available to the general public through an open announcement process. 4.4.2.2 Summary: Prices, fees, or honoraria were at the same commercial rates as the member leader's best customers, based on similar activities. Duty to provide accurate financial reports in a timely manner per S.04.00 Section Internal Controls and Financial Reporting http://rube.asq.org/about-asq/how-we-do/pdf/s-04-00.pdf 3.1 Summary: The section treasurer is responsible for preparing, developing, and monitoring: - monthly financial reports - quarterly financial reports to be provided to ASQ Financial Management and section's leadership committee - annual financial report for section's auditing committee, ASQ Financial Mgmt., and section's leadership committee - operating budget for the next fiscal year - section's financial performance, advising of any exceptional or notable conditions and significant variances to plan 3.3.1 Each ASQ section will maintain a high degree of financial integrity by establishing and monitoring an accounting system that has sound internal controls. 3.3.5.5 Dual approvals are required for debit card payments, online bill payments, and checks issued if the amount is over $500 - only the chair, secretary, treasurer, or other authorized member leader may provide approval (dual approvals recorded in section minutes). 3.3.5.6 The chair must approve all disbursements, including reviewing all supporting documentation. ------------------------------ Daniel Zrymiak Associate Manager Surrey BC (604) 575-3269 ------------------------------

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Daniel Zrymiak

ASQ offers discounts and incentives for early ASQ membership renewal

ASQ Members may benefit from the discounts and incentives offered for early membership renewal at https://asq.org/membership/early-renew

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Daniel Zrymiak

Build a Case for Conference Attendance and Sponsorship

I received an excellent article which provides guidance on how to request permission to attend and be sponsored for a professional conference. The source was STAREAST, and I am sharing it because it is also relevant for ASQ events, including the upcoming World Conference on Quality and Improvement. For convenience, I am providing the STAREAST content on this post, applying ASQ where appropriate. While organizations like STAREAST and ASQ would benefit from more attendees, my motive is to support the individual participant by improving their chances to get the necessary time and financial assistance to partake in professional activities. Get Started: Build a Case for Your Attendance Get Informed: Familiarize yourself with the conference schedule and speakers before you discuss the conference with your boss. Determine which learning sessions best align or contribute to you and or your organization’s short-term and long-term goals and objectives. Draft Your Request: Open and customize a justification letter based on the goals, objectives, and interests you’ve defined. An example is pasted below: Subject​: Great Conference Opportunity Hi [Insert Boss’ Name]​, I am writing to request your approval to attend the conference, taking place in . will cover both foundational knowledge and new methodologies to further develop Quality skills, enhance my knowledge, and provide new and exciting business strategies to bring back to the team. You can view the full conference details here: Some of the highlighted features at the conference will include: Speakers Concurrent Sessions Tutorials and Workshops Pre-Conference Training Networking Events Many of the training courses, tutorials, and sessions at this conference are clearly aligned with our goals—or specifically address some of our biggest challenges. Here are a few of the sessions I would like to attend: [Titles of Sessions and/or Tutorials you plan to attend] [Titles of Sessions and/or Tutorials you plan to attend] [Titles of Sessions and/or Tutorials you plan to attend] Attending the sessions above would especially help me on these company projects: [Add a project or initiative] [Add a project or initiative] [Add a project or initiative] Here’s an approximate breakdown of the conference costs: Airfare = $ XXX.XX Transportation/Parking = $XXX.XX Conference Hotel = $XXX.XX plus taxes Meals (breakfast and lunch already included) = $XXX.XX Registration Fee: $ XXX.XX (this is waived or subsidized for speakers, moderators, volunteers, or member-leaders) Total:​$ XXX.XX I would appreciate your approval as soon as possible in order to maximize both conference and travel discounts. Thank you for considering this request. I look forward to your reply. Regards, [Your Signature] Start Early: Start the approval process early to take advantage of the biggest ways to save discounts. Putting your request in early will also ensure enough time for the approval process and coordinating schedules for any additional team members attending the conference or for those covering your projects in your absence. Some conferences offer incentives and registration discounts to groups of 3 or more. During the Conference: Make the Most of Your Conference Experience Take Notes: Be sure to jot down at least three key takeaways at each session and identify actionable items with an asterisk for easy reference later. Share the Knowledge: Post insightful observations and takeaways about the sessions you attend on your favorite social media channels while you are attending the event. You'll gain new followers, grow your network, and your colleagues will see what you're learning in real-time. Work It: Take advantage of the conference networking and solutions opportunities to exchange thoughts with like-minded industry peers and mentors. Reach out to fellow attendees to meet at the events throughout the week and broaden potential discussions. After the Conference: Create a Report and Share What You Learned Review the Goods: Download the conference proceedings to recap the learning sessions you attended as well as any you might have missed. Most conference keynote, tutorial, and concurrent session slides will be available post-conference online which will make it easier to share information with your team when you are back at the office. Prepare Your Report: Review your takeaways, actionable items, and social media posts with this conference summary report example below to create a report detailing what you learned. Conference Summary Report [Summarize the specific information and specific benefits and knowledge gained .] [Connect knowledge and experience gained to any personal or company goals identified in your request to attend.] Relevant, Realistic, and Refined Information to Share with the Team [Refer to your session notes, social media posts, and insight gained from the knowledge shared between attendees. Attach the list of sessions you attended to this report.] [List the new information you’re bringing back, such as: relevant in-depth technical know-how; realistic new development and implementation approaches; tips to streamline your work; refined case studies of success to emulate; or promising new techniques and technologies.] [Include any relevant presentation PDF files from the conference proceedings.] People, Companies And Projects Of Note [List key contacts you made during the conference along with their potential value to your organization.] [List vendors and products or tools that interested you or might affect your company; case studies of special interest, or projects similar to what you are working on.] Action items [List the top realistic action items to implement, such as: ideas for new approaches to problems; technologies to consider; training your employees or peers; case studies to share; or setting follow-up meetings with vendors or new business contacts.]

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Daniel Zrymiak

Electronic Communications - Peer Group Tips and Tricks

This year I am the TCC Peer Group facilitator for Electronic Communications. I am sharing the minutes of the most recent call as there are some very good references. If you want the examples of the ASQ Brand Book or templates for ASQ Division emails or Presentations, please contact me at daniel.zrymiak@accenture.com. Dan Hello, I have captured some of the notes and actions from today’s call (March 24), along with comments from the participants in attendance. This will also provide details for - Minutes to be circulated to representatives, liaisons, and stakeholders through ASQ Community Development (as an example of controlled ASQ communications). - Quarterly TCC-Admin Peer Group reporting. The recording for the meeting will be included within the minutes when made available from Webex. The discussion points and comments have been injected into the agenda. The agenda for the call will include the following: - Introduction of participants and ASQ Member Units Attendees: DZ: Dan Zrymiak (Peer Group Facilitator) SK: Sarah Kruis (ASQ Community Development) BP: Brian Palmquist (Design and Construction) JK: Jami Kovach (TCP) SB: Sarah Burke (Chemical and Process) JR: Jerry Rice (QMD) - Revisit ASQ processes for broadcast communications through ASQ Community Development o Email request form Template (attached) • Review pertinent details from ASQ Brand Book (attached) o ASQ Style Guide; Logo; Member-Unit Logos; Business Communications o Limit (2 per Member Unit per month) DZ presented the ASQ Brand Book and Division e-mail request form, highlighting proper look and feel characteristics for ASQ artifacts, presentations (presentation template from Jami also provided). SK commented that the Division E-mail request form provides a consistent and uniform look and feel across all ASQ Divisions and Member Units. The limit of 2 messages per member unit per month was confirmed and reinforces: - Recognition that ASQ sends many messages to members from multiple sources - Desire to consolidate and prioritize messages from member units SK informed us that ASQ offers the Online Communities tool with notifications as a way to have additional communications, hyperlinks, and documents. There are already communities for many of the ASQ member units, as well as TCC and SAC. - Set a cadence or calendar of communications to optimize timing and impact o Complement existing communications (i.e. Friday Fast Facts) and events (i.e. WCQI, Quality Month) JR disclosed that QMD ranges between 8 and 12 e-blasts per year with an aim to provide monthly content and announcements. SB also shared that CPID has 2 newsletters to align with WCQI in spring and the Fall Technical Conference - Share ideas about controlling “Rogue” online messages o Restrict points of contact for your division or member unit o Review and approve messages prior to sending o Review distribution lists for correct emails, willing participants, etc. o Control and contain unauthorized postings or messages SK reported that ASQ Community Development uses extracts from the current ASQ Membership List, and member units should draw theirs from the latest online version, protecting privacy details from inappropriate access and use. DZ cautioned to monitor communications and prevent from having people speak for divisions or member units without proper role or authorization. Problems should be referred to ASQ Community Development for communication or potential corrective action. - Open issues, innovations, collaborations, next steps o Webinars and online education by Division or Member Unit o Integration of division newsletters and e-blasts with electronic communications o Incorporation of Social Media channels (LinkedIn groups, Facebook pages, Twitter feeds, Google, Instagram, etc.) DZ updated the Peer Group that organizing Webinars are in scope, and the target is to get all Webinars from across the ASQ Divisions and Technical Communities into a single reference. JR reported that QMD has an excellent team, led by Vice-Chair Doug Wood, to manage collaborations with the GoTo Meeting resource. A repeatable process is being applied to support QMD activities and collaborations with other divisions, regions, sections, and ASQ member units. Linkedin was discussed. BP shared how this site was used productively to crowdsource inputs for a Construction QA certification, eliciting participation from ASQ members in 25 countries. However recent changes to group management have limited participation and traction. SB shared that CPID results on LinkedIn were less than optimal. JR reported the same for QMD (Facebook was a disaster) and SK also expressed similar concerns for the ASQ member-leader group on LinkedIn. - Actions for Peer Group, Member Units, TCC Admin, and ASQ Community Development JK disclosed that TCP works with ASQ HQ for all communications, and the collaboration is excellent. BP requested additional guidance for the Webex meetings for visual-enablement (attached from SK). DZ will prepare a Job Aid for meeting facilitation to enable attendees to have a visual display upon entering the online call or meeting. The call was concluded with the next meeting scheduled for Friday, June 16, 2017

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Daniel Zrymiak

ASQ Speakers Resource Directory

Hello, Jan Sadlon of ASQ is building a Speakers Resource Directory for ASQ. Member Leaders seeking a speaker can contact Jan to be matched up with a suitable speaker with pertinent content. Individuals can enroll as a speaker through this link. http://asq.org/mediaroom/speaker-info-sub-form.html, Her full message is below. I invite you to review this and pass it on to anyone whom you believe to be a suitable and qualified speaker or presenter for ASQ events and activities. I encourage participation and growth of this resource, and welcome any questions about the benefits and advantages of speaking at ASQ conferences, programs, and events. Daniel Zrymiak ASQ Member (Year 20), ASQ Fellow Regional Director: Region 4 (ASQ Canada) _________________________________________________________________ Hello, I am building a new ASQ Speakers Resource Directory to launch in 2017. This will be a resource for our member leaders who are looking for speakers for section or division meetings, regional conferences or other special events. The Directory will not be a public document, it will be accessible to ASQ staff only so your contact information will be kept private. Member leaders seeking a speaker will email me at a special email account, and I will send them the request form. From there, I will search the database for an appropriate speaker and will personally contact you to ask if you are interested. Beyond that point, I will leave it up the two parties to work out the details. Please note: the Speakers Resource Directory is separate from the ASQ Speaker’s Bureau. Although I manage both programs, they are separate projects with different goals and outcomes. I may however get a request through the Speaker’s Bureau that is more appropriate for the Directory, or vice versa, so there is an advantage to having both. I anticipate creating a more sophisticated searchable database next year either through our new asq.org website or WebDAM project (Cloud based data management). But for now, I will have a spreadsheet of speakers, topics, regions, fees, etc. to draw upon. I am emailing you today as I have either come across your name as a speaker, you have been recommended to me as a resource to tap into or you have indicated to me that you may have speakers to recommend. If I enter you into the Speakers Resource Directory, and you are interested in speaking at larger venues such as ASQ’s World Conference, Lean Six Sigma Conference and more, please send a separate email with the same information and with “ASQ Conferences Workgroup” in the subject line so I can submit your information to my colleagues in that separate division. If you are interested, you can fill out the electronic form found here: http://asq.org/mediaroom/speaker-info-sub-form.html, click submit and it will come directly to me. Or you can please hit “reply all” and send me the following information: Name Email Phone City, state, country Topics covered (the electronic form allows for 3, you can email additional topic areas to the Speaker Resource Directory email. Willing to travel: Yes, No, if expenses covered, within a certain number of miles of your location In person, Remote (i.e. WebEx presentation) or both acceptable Speaking fee: Yes, No, negotiable Attach your speaker bio and photo (or you can upload on the electronic form) Once you are entered into the Director, I will email you to confirm and request three professional references and a list of prior speaking engagements. A presentation abstract will be requested if you are selected as a speaker. There is also a Presenter Evaluation Form that will be sent following all presentations and I will share the results with you if/or when they are submitted. We are just getting started but expect this to be a major benefit to our membership and allow speakers to polish their skills and advance to larger stages and audiences. Please let me know if you have any questions, or are not interested so that I can remove you from my mailing list. Thank you and best regards, Jan Jan Sadlon, Communications Specialist ASQ 600 N Plankinton Avenue Milwaukee, WI 53203 +1-414-274-2203 (office) www.asq.org

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Daniel Zrymiak

ASQ Productivity - Quality Month

Hello, Here are some updates in advance of ASQ Quality Month 2016. Please feel free to share and forward this note/ job aid as you deem appropriate. Thank you, Dan Zrymiak ASQ Member (Year 20) ASQ Fellow, Regional Director (2015-2016 term) Region 4 (ASQ Canada) BDC Productivity and Quality in Canada Yesterday I attended a presentation by Michael Denham, the President and CEO of Business Development Bank of Canada (BDC). Mr. Denham reported that Canada is in the midst of a productivity gap, which needs to be urgently addressed. A Business Productivity Benchmarking Tool has been developed and made available online to support businesses. I encourage you to share and distribute this resource as a way to demonstrate the connection between quality and productivity. It may add interest if this was posted on your section websites or embedded within your respective newsletters. https://www.bdc.ca/en/articles-tools/entrepreneur-toolkit/business-assessments/canadian-business-productivity-benchmarking-tool/pages/default.aspx As Quality professionals, coupling quality outcomes to productivity gains will enhance the acceptance and enthusiasm for our skills and capabilities, and redefine ASQ as the leading productivity resource in Canada. Since waste, rework, and defect-related concessions inhibit or diminish productivity measures, quality is essential to productivity growth. ASQ Good Standing Commitments October is a critical month of preparation to work together to ensure the completion of: - Q3 Section Financial Reports - 2017 Section Officers - Roster - Draft version of 2017 Business Plan and Budget Please let me know if your section cannot complete and submit these items to ASQ by Nov. 1, 2016. I am available to provide clarification and coaching. Quality Month 2016: Please Use ASQ Event Calendar For the benefit of all ASQ members, please adopt and continue to use the ASQ Event Calendar on the main ASQ website. It would send a very powerful message about the robust and versatile programs within ASQ. The Adding New Voices program (free 6 month ASQ membership offered to new participants) will continue in 2016 so I encourage all sections to have welcoming initiatives and programs in place to properly receive and engage this influx of new members. I am also interested in having a single point of reference for all ASQ Canada events, and we should use the existing ASQ resources and infrastructure to promote attendance and participation. https://asq.org/java_members/calendar/execute/search

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Daniel Zrymiak

ASQ Quality For Life - Online Video

Hello, Please find links to my presentation which I hope you will view and, subject to your approval, pass on to the other Young Quality Professionals as a brief video educational presentation about how to use Quality in your personal life. Sincerely, Dan http://videos.asq.org/using-quality-tools-for-a-more-organized-life?utm_source=email&utm_medium=email&utm_campaign=communications_fridayfastfacts_100716&utm_source=email&utm_medium=email&utm_campaign=communications_fridayfastfacts_100716 or http://www4.asq.org/qualityforlife/

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Daniel Zrymiak

ASQ Canada: Early Thanksgiving, Wellness, and Quality Month

This is a message sent to ASQ Canada members, which is also relevant for the ASQ YQP community. Dan _________________________________________________________________________________________________________ Festive October Greetings!!! In accordance with our Canadian practice to celebrate Thanksgiving in October, I wanted to extend my personal thanks to you for your continued membership and patronage of ASQ in Canada. Your participation and involvement enables ASQ to support the pursuit and growth of Quality in Canada both personally and professionally. I am also sharing some sentiments and artifacts which I believe will enrich your ASQ experience, and raise your expectations to be commensurate with the - Legacy of the most prestigious professional society for Quality - Potential of an innovative, technology-enabled global community Please extend my best personal regards to your family, friends, and colleagues, and take the time to share and accept gestures and expressions of gratitude for all which make the world a better place. Thank you for all you do to raise the voice of Quality in Canada. Yours with humility, modesty, and gratitude, Daniel Zrymiak ASQ Member (year 20) ASQ Fellow, Regional Director (2015-2016 term), Region 4 (ASQ Canada) In the spirit of conveying an Attitude of Gratitude, I offer my sincere personal thanks to: The Unsung Heroes: Our past ASQ success and our ability to sustain ASQ Canada in the future is largely dependent upon the collective efforts of those who do not receive the notoriety, fanfare, or due recognitions. The prestige and good standing of our professional society has been diligently served by legions of those treasurers, secretaries, fundraisers, communicators, organizers, mentors, advisors, intellectual contributors, and patrons who work behind the scenes to support our membership and leaders. The selfless dedication of this contingent has defined ASQ throughout its 70 year history, and continues to be the example of professional service and stability to which we should all aspire. ASQ’s Culture of Community Service and Social Responsibility: ASQ infuses the technical and professional growth with team-building activities that serve our communities and enrich our collective experiences. In ASQ, the most accomplished and influential among our ranks are also the most inclined to serve with modesty and humility. I encourage all ASQ members and participants in Canada to promote and perpetuate social responsibility. Our Quality and Personal Wellness: Our spirit of gratitude and thanksgiving reflects the personal wellness of ourselves and our families. ASQ has become a global community of choice for those who seek quality tools, methods, and practices. Quality now extends to areas of personal wellness and Quality of Life. Quality Month and Membership Transformation: This Quality Month, we should all aspire to retain and strengthen our existing membership, and achieve sustainable growth. By emphasizing the positive effect that ASQ has on our career and professional pursuits, our personal wellness, and our communities, the value of ASQ membership will be evident and continually revealed. Please share your ideas or concerns with me, your ASQ Member-Leaders, and online at any of the ASQ discussion groups. Quality Month is coming up in November, during which our ASQ Sections and Member Units will connect and interact with our existing members, stakeholders, and the greater Quality community. I call upon all members to review the attached presentation which describes how we can serve and transform our membership by demonstrating “CARE” by operating in a compliant, active, receptive, and engaging manner. In advance of 2017, I wanted to engage you directly in the fulfillment of the ASQ Strategic Plan in Canada. Between now and mid-December, our Sections will be creating and refining the 2017 Business Plans and Budgets. Your contributions and involvement are encouraged and will be welcomed as part of the sustainment of ASQ and Quality in Canada.

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Daniel Zrymiak

Cost-Effective Professional Development with Flexibility, Reusability, and Eligibility

have updated my ASQ Influential Voices blog at http://qualitevolution.blogspot.ca/2016/09/quality-professional-development.html Multiple examples are provided to show how ASQ members can save money on their professional development costs by applying best practices of Flexibility, Reusability, and Eligibility. A better educated Quality community serves the best interests of all, and should be encouraged and supported.

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Daniel Zrymiak

ASQ September Member Benefit: Free Stats and Six Sigma Books worth >$70 CAD

ASQ announced their September member benefit which includes electronic copies of Stats and Six Sigma books worth >$70 CAD. - ASQ Pocket Guide to Statistics for Six Sigma - Desk Reference: Statistical Quality Methods http://asq.org/membership/members/gift/?utm_content= Every month ASQ offers its members a way to expand their library and Quality knowledge for free or inexpensively. In 2016, ASQ has provided me with $$$ worth of references for ISO 9001:2015, Software Quality Assurance, and Lean Handbook (based on Lean Bronze Body of Knowledge). ASQ Senior and Fellow members also get a free journal subscription as part of their member benefits. The free distribution of excellent peer-reviewed publications and content makes the ASQ membership worthwhile to anyone who is serious about becoming a skilled and proficient quality practitioner.

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Daniel Zrymiak

Message for Nomination Chairs, Membership Chairs

Hello, (this was sent to the Nomination and Membership Chairs in ASQ Canada, but the message is relevant to those considering becoming a member-leader and member of a Section Leadership Team.) I am contacting you as the Nominating Chairs and Membership Chairs (in bcc) for your respective sections. I wanted to express that in your roles, you serve as gatekeepers to enable our leadership teams to be populated by capable and qualified member-leaders. Please also consider the positive impact that a section role has on the recipient’s ego and well-being. The points below were communicated to all ASQ Canada members. I encourage you to refer to these points for guidance, and apply it as a checklist of key items to reinforce the proper steps and methods. Robust and high-performing teams will attract and retain desired candidates more effectively, so please attract and nominate the individuals best-suited for each role. I have copied the DRDs and ASQ HQ staff, who can also assist if you have any questions about the qualifications or suitability of an individual. I think the best approach is to set realistic expectations and manage interactions. A harmonious team will result from a gathering of dedicated and inspired professionals operating with integrity and respect for the profession and each other. I encourage you to vet your candidates, particularly their online profiles and postings, to filter out any individuals who may diverge from ethical conduct or diminish the prestige of our profession and 70 year old ASQ society. As an ASQ Fellow, I cannot in good faith deviate from ASQ Policy G.01.02 clause 4.2 (below). Consequently, ASQ Ethics, Bylaws, and Policies will prevail and shall be enforced. http://rube.asq.org/about-asq/how-we-do/pdf/g-01-02.pdf Thank you, Dan Zrymiak ASQ Fellow, Regional Director Region 4 (ASQ Canada) UNIVERSAL MESSAGE TO CANADIAN ASQ MEMBER-LEADERS AND VOLUNTEERS Congratulations on your service as an ASQ Member-Leader and/or Volunteer in Region 4 (ASQ Canada). As your Regional Director, I aspire to support and enable a productive and fulfilling collaboration. As a measure of good faith in your upcoming role, please be mindful of the following recommendations, which if followed will support your success and enhance your interactions with the ASQ membership, your fellow member-leaders, and our community of stakeholders: - Have fun, meet people, take on new pursuits, and achieve personal fulfillment. - Your role operates within the existing ASQ Governance, under the guidance of the ASQ Section Affairs Council (SAC) and the ASQ Community Development team. Your ASQ Canada liaison is Mr. Mark Crawford, supported by ASQ’s Manager for Geographic Communities, Ms. Cynthia Nazario. Please communicate your contact information and updates to them. - Work cooperatively with your teammates and superiors to understand your prospective role, along with the cadence of your expected responsibilities and deliverables - Conduct yourself and your interactions in a cordial and professional manner, befitting that of a standard bearer for the most prestigious global society for Quality professionals available to Canadians. - Observe, accept, and abide by the pertinent ASQ policies and guidelines which include Code of Ethics, Conflict of Interest, Memorandum of Understanding, Independent Contractor agreements and ASQ Governance duties. - To avoid confusion, please wait until you are confirmed and ratified in your new role before updating your individual professional and online profiles. Please wait until the incumbent has fully vacated and transitioned out, and if possible coordinate a joint statement confirming the succession. - As your involvement in ASQ will enhance your individual stature, please use this brand responsibly and for the benefit and prestige of the Quality profession. In your capacity as an ASQ member-leader, please keep ASQ paramount. - Please don’t embellish your existing role or unilaterally create new positions. Work closely with your leadership and align your efforts with the member-leader guidelines. I am in my 20th year in ASQ and have found it to be satisfying and fulfilling in every respect. Please do not hesitate to reach out to me should you have any questions or require clarification concerning your ASQ service. Thank you, Daniel Zrymiak ASQ Member (Year 20) ASQ Fellow, Regional Director Region 4 (ASQ Canada)

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Daniel Zrymiak

Lean Bronze Training for $400 USD/ $550 CAD from ASQ LED

The Lean Bronze Training from ASQ Lean Enterprise Division is a cost-effective offering from a highly regarded ASQ Fellow and prominent Lean leader and thought-leader in ASQ. If there is demand for this in Canada, I would like to connect the ASQ Sections in Canada to the ASQ Lean Enterprise Division. http://www.asqled.org

ASQ Lean Enterprise Division - Home

ASQLED - Alternative ASQ Lean Enterprise Division website

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Daniel Zrymiak

ASQ - Demonstrating CARE - Call For Volunteers and Member Leaders

I am sharing a message I communicated to the members of ASQ Region 4 (ASQ Canada). I am sharing it in this forum as it contains relevant and applicable content for getting involved with ASQ Sections and Member Units. ____________________________________________________________________________________________ MEMBERSHIP TRANSFORMATION: DEMONSTRATING C.A.R.E. It is my privilege to disclose a project concerning Membership Transformation in ASQ. In September, I will present to ASQ Leadership and Member Leaders how to Demonstrate CARE to members. CARE is an acronym to reflect that all ASQ Sections and Member Units should be Compliant, Active, Receptive, and Engaging to members and the Quality community at large by being: • Compliant: Individuals abide by Code of Ethics, Conflict of Interest; Sections conform to ASQ Policies, fulfill Good Standing Requirements. Partners are governed through Memorandum of Understanding agreements and Independent Contractor arrangements. • Active: ASQ Sections and Member Units have frequent and accessible events, programs, initiatives, courses, gatherings, and accommodate distant members with online and/or virtual sessions. ASQ HQ can be accessed through www.asq.org or toll free at 1-800-248-1946. • Receptive: ASQ is tolerant to diverse and broad-based participants across all levels and industries to accommodate all member types (i.e. Mavens, Advocates, Artisans, and Connectors) across all “seasons” (Spring, Summer, Autumn, Winter) of their respective professional journeys. • Engaging: ASQ engages participants personally and professionally invoking the 5 “Powers” of ASQ which include Accessibility, Prestige, Precision, Mobility, and Rewards. I welcome your feedback and will incorporate ideas that enhance and enrich this particular approach. If you want to find out more, please let me know directly and I will elaborate. CALL FOR VOLUNTEERS AND MEMBER-LEADERS Our ASQ community is enhanced and sustained through the active engagement and involvement of our membership. In turn, members have the opportunity for even greater professional rewards and personal fulfillment. I encourage all members to become more intensively involved in ASQ today and in the future. Your section has opportunities to accommodate your interests. Through our collective and integrated contributions, ASQ Canada will remain as the most prestigious and predominant professional society for Quality practitioners. If you are nominated for an elected or acclaimed Section Leadership role or appointed to the Section Leadership Board, please follow these guidelines for best results. I have been remiss in not sending this out previously so please embrace the message with my gratitude and collaboration. Remember that the Q in ASQ refers to Quality, not Qlustervuq UNIVERSAL MESSAGE TO ASQ MEMBER-LEADERS AND VOLUNTEERS Congratulations on your service as an ASQ Member-Leader and/or Volunteer in ASQ. As a Regional Director, I aspire to support and enable a productive and fulfilling collaboration. As a measure of good faith in your upcoming role, please be mindful of the following recommendations, which if followed will support your success and enhance your interactions with the ASQ membership, your fellow member-leaders, and our community of stakeholders: - Have fun, meet people, take on new pursuits, and achieve personal fulfillment. - Your role operates within the existing ASQ Governance, under the guidance of the ASQ Section Affairs Council (SAC) and the ASQ Community Development team. Please communicate your contact information and updates to ASQ. - Work cooperatively with your teammates and superiors to understand your prospective role, along with the cadence of your expected responsibilities and deliverables - Conduct yourself and your interactions in a cordial and professional manner, befitting that of a standard bearer for the most prestigious global society for Quality professionals available worldwide. - Observe, accept, and abide by the pertinent ASQ policies and guidelines which include Code of Ethics, Conflict of Interest, Memorandum of Understanding, Independent Contractor agreements and ASQ Governance duties. - To avoid confusion, please wait until you are confirmed and ratified in your new role before updating your individual professional and online profiles. Please wait until the incumbent has fully vacated and transitioned out, and if possible coordinate a joint statement confirming the succession. - As your involvement in ASQ will enhance your individual stature, please use this brand responsibly and for the benefit and prestige of the Quality profession. In your capacity as an ASQ member-leader, please keep ASQ paramount. - Please don’t embellish your existing role or unilaterally create new positions. Work closely with your leadership and align your efforts with the member-leader guidelines. I am in my 20th year in ASQ and have found it to be satisfying and fulfilling in every respect. Please do not hesitate to reach out to me should you have any questions or require clarification concerning your ASQ service. Thank you, Daniel Zrymiak ASQ Member (Year 20) ASQ Fellow, Regional Director Region 4 (ASQ Canada)

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Daniel Zrymiak

ASQ Financial Reports, Leadership Teams, and Business Plans

This message was sent to the Section Chairs and elected officers (Secretary, Treasurer, etc.) in Canada. This might be helpful for anyone who is leading or aspires to lead an ASQ Section or Member Unit. In the summer the focus shifts to enjoyment of family and good weather. I hope that 2016 is bringing you much enjoyment and delight. As both a long-term ASQ Member and current Regional Director, my hope is to have a robust and vibrant ASQ across all locations. This will be best demonstrated by your direct stewardship in ensuring the completion of Section Financial Reports, Section Leadership Team rosters, and Business Plans. Your members are looking to you for inspired leadership within the section. If you want me involved in a coaching session or to join in your upcoming Section Leadership calls, please let me know. I won’t micromanage your work, but just want to give you the assurance that I am here and can follow up on any questions or concerns to enable your success and fulfillment. I also encourage you to contact Mark Crawford or Cynthia Nazario at ASQ Community Development at 1-800-248-1946 for any ASQ clarifications. Thank you for your efforts to raise the voice of Quality in your communities, Daniel Zrymiak ASQ Member (Year 20) ASQ Fellow, Regional Director Region 4 (ASQ Canada) ASQ Section Financial Reports Now that we are past the halfway point of the year, this provides a good milestone to capture and report the section activities. While the next deadline is month-end, I would like to target July 29 as the date to have Q2 reports submitted to ASQ HQ. To continue with the cadence, please also plan your Q3 report to be completed and submitted by October 28. If you anticipate problems reaching these dates, please contact me and ASQ Financial Management team to provide the estimated completion date. Through coaching and collaboration, we can fulfill this particular requirement and ensure your section operates in Good Standing. Financial reports also provide performance outcomes for reflection and improvement, considering: • Are there opportunities to change the financial position through increased sponsorship (donations or in-kind contributions), more prudent purchases, or adoption of different approaches? • If there are losses, are there changes or safeguards which can serve as early warning indicators or Go – No Go thresholds? • Are there ways to redirect or allocate a greater percentage of expenses to those categories designated as Member Value? The financial reports are not about red tape; they are about communicating transparency and establishing trust. Your timely cooperation not only helps your individual section, it strengthens the ASQ brand overall and enhances our reputation. ASQ Section Leadership Team The best time to plant a tree or purchase real estate was 30 years ago. Using the same mindset, the best time to cultivate leaders for 2017 and beyond is to start now to gradually and incrementally engage and attract qualified participants. Please work with your existing pool of members, starting with long-term contributors, to promote their adoption of leadership roles. ASQ works best when its strongest and most capable members are active in roles of leadership and influence. I encourage your section to use the ASQ templates to invite members to pursue elected or appointed roles within the section. Once the nominees have been documented and confirmed, the cadence and sequence of succession can begin. Following the ASQ protocol promotes fairness and transparency, and entrenches the trust and sustainability of our ASQ brand within your communities. ASQ Business Plan For the 2016 business plan, the summer break provides an opportunity to revisit the ambitious objectives set in 2015 and evaluate the fulfillment and successes to date, which should be communicated and celebrated among your membership. For the 2017 business plan, this is now the time to start contemplating and making updates based on shadowing actual activities and applying the benefits of experience and lessons learned. By capturing this information through the year, it will be easier to tabulate and aggregate the key priorities and set expectations for 2017.

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Daniel Zrymiak

Think About Getting Involved In 2017

I am sharing a message I sent to the Member Leaders in Canada, and throughout the Section Affairs Council community. I want to ensure that everyone in ASQ feels welcome to get involved with their ASQ Section or Member Unit of their choice, and are enabled to contribute in a way that brings satisfaction and fulfillment: As member leaders within ASQ, we are responsible for building and sustaining a roster of dedicated and qualified volunteers to serve and support our ASQ Sections and Member Units. The more effectively that we build a pool of interested and committed members, the easier it will be on those who do volunteer (many hands make lighter work – the opposite is true as well). To support a structured cadence and sequence of announcements, nominations, elections, and confirmations of ASQ Section officers, I have prepared this job aid for you to follow. We must do this in a transparent and accountable manner, as any impressions of controversy or chicanery would mar the reputation of ASQ as a legitimate professional society. In order to support your efforts, I am sharing the ASQ Member-Leader resources for the Nominations and Elections Process. I have also referenced a Call For Nominations Template, a Nomination Petition Form for ASQ Member Units, a Section Checklist to support these initiatives. http://asq.org/member-leader-community/key-tasks/officers-committees/index.html?utm_content=&utm_source=email&utm_medium=email&utm_campaign=communications_asq%20weekly%20_07012016 ASQ Community Development keeps a roster of the elected and appointed officers for each Section, which is available online at http://asq.org/perl/members/rosters/leader_lists.pl?group=Sections I have also included a link to the ASQ Organization Manual for your ongoing reference, which is available from the Leadership page of the ASQ website at http://asq.org/about-asq/who-we-are/leadership.html Please use these resources to start cultivating interested candidates who can be nominated for 2017 offices. This will increase the probability of having a full roster of elected and appointed Section officers available for submission by November 1, 2016. For any discrepancies between the official ASQ records and online representations, ASQ Community Development will be engaged to help determine a solution that restores the integrity and accuracy of our ASQ communications and representations. It is my intent to use these activities and dialogues to build and sustain a vibrant and enthusiastic team of ASQ Member-Leaders to enhance our Voice of Quality. Thank you, Daniel Zrymiak ASQ Member (Year 20) ASQ Fellow, Regional Director Region 4 (ASQ Canada)

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Daniel Zrymiak

WCQI Conference Reviewers must be ASQ Senior or Fellow Members

I encourage any qualified practitioner to apply to be a WCQI Reviewer and Moderator. The perk is that if selected, once you fulfill your commitments, WCQI registration is provided courtesy of ASQ. However to be eligible you must be an ASQ Senior or Fellow member. This should be sufficient incentive to upgrade from your Full ASQ membership. Full members with 1 or more years of continuous membership in ASQ can do this online at https://secure.asq.org/senior-member-upgrade-section.html

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Daniel Zrymiak

Publishing at ASQ - Options and Links

ASQ provides members and participants in the Quality Community with ample opportunities to be published in the various magazines and journals. I have provided some links to be directed to the appropriate websites and online forms to submit content for review and publication. In addition to the local Section newsletters, ASQ has a range of magazines and journals which accept articles of all ranges and sizes. I have provided a job aid below to support any articles you may wish to submit for consideration to any of the larger ASQ publications. I hope that this encourages you to not only become involved, but to consider obtaining and retaining an ASQ membership as part of your professional enhancement. http://asq.org/pub/ ASQ details are available at the Knowledge Center main page. http://asq.org/knowledge-center/index.html If you are interested in submitting a manuscript, you can follow the guidance at the links below. https://secure.asq.org/kc/submission-form.html http://asq.org/knowledge-center/submissions/ Send manuscripts via e-mail to manuscripts@asq.org . Type the manuscript, double-spaced, and allow at least 1-in. margins. The world’s largest publisher of quality related products, ASQ offers eight peer-reviewed journals and magazines covering a wide range of topics. Who has access? · Subscribers to any journal receive print issues for the subscription year plus online access to past issues · ASQ full, senior, fellow, and honorary members receive: o Quality Progress print subscription, plus online access to past issues o Online access to articles published before 2014 in the quarterly journals listed below (most recent issues are reserved for subscribers) · Associate and student members receive online access to current and past issues of Quality Progress · Organizational members and individuals linked to an organizational membership receive electronic access to current and past issues of all journals and magazines · All visitors can read sample open-access articles, browse journal and magazine tables of contents, and search all articles by publication, keyword, date, and more Additional open-access and member-benefit publications are also available from topic- and industry-focused forums and divisions. Follow the links below to subscribe to a publication or explore division/forum content offerings. Or join ASQ today for access to the most content. MONTHLY Quality Progress ASQ’s flagship publication, read by more people than any other magazine on quality, features in-depth articles describing the application of innovative methods. Topics include knowledge management, process improvement, and organizational behavior. QUARTERLY Journal for Quality and Participation Offers in-depth, comprehensive articles about employee involvement, teamwork, leadership, change management, and more. Journal of Quality Technology Covers the technical aspects of quality control, reliability, and related disciplines. Quality Engineering Co-published with Taylor & Francis, this journal examines in-depth, practical applications of quality technology for engineers. Quality Management Journal A source for practical application of quality research in the broad field of management. Six Sigma Forum Magazine The first magazine addressing the specific needs of Six Sigma professionals. Software Quality Professional Addresses the application of quality principles to the development and use of software and software-based systems. Technometrics Published in conjunction with the American Statistical Association, this journal focuses on statistics for the physical, chemical, and engineering sciences. DIVISION AND FORUM PUBLICATIONS Quality Approaches in Higher Education An online, double-blind, peer-reviewed journal that engages the higher education community in a discussion of improving quality and identifying best practices in higher education. Sponsored by the ASQ Education Division. Quality Management Forum The quarterly refereed publication of the Quality Management Division (QMD). The Forum includes articles on quality management as well as information on QMD activities. Primers on Human Development and Leadership A core offering of the Human Development & Leadership Division, primers focus on topics related to personal and professional growth and leadership skills development.

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Chris Hayes

ASQ Quality Certifications - False Impressions and Valid Approaches

I am sharing an update from my ASQ Influential Voices blog concerning ASQ Certifications, and their mapping to the ASQ Fellow criteria as of November 2015. I hope that this knowledge will be constructively applied to support Certification activities within our ASQ Sections and Member Units, and help guide our members to support their individual initiatives and pursuits within ASQ and the Quality profession. To summarize: An educated profession with legitimate and competent practitioners serves all of our mutual interests, and isolates those who falsely claim expertise. The best remedy is professionalism, spanning from the novice individual Quality practitioner to the elaborate and experienced Quality program executive. Providers, both within and outside of ASQ, are now starting to charge a significant financial sum ($ thousands !!!) to provide training for what are essentially open-book exams. While people are free to spend their money as they wish, optimal financial returns will come from following this sequence and prioritization: - Actual work experience in the Quality domain (technically a prerequisite for certification) - Self-study from recommended resources (often the source books of the Body of Knowledge) - Subscription to and participation in the appropriate ASQ Member Unit (examples below include): Software Division for CSQE, Audit Division for CQA, Reliability Division for CRE, Biomedical Division for CBA, Food, Drug, and Cosmetic Division for CHA, Lean Enterprise Division for Lean Certifications, Quality Management Division for CMQ/OE - Review of sample questions from a suitable question bank - Tutorial or refresher sessions from peers and mentors with specific experience in the exam. This should be organized by the Education or Certification Chair of your ASQ Member Unit (either a section or division) - Core training from ASQ (webinars or live sessions); either from the ASQ Member Unit or ASQ Learning (ASQ HQ programs) - Supplemental training from accredited post-secondary institutions I recommend this as an alternative to the breadth and plethora of random providers who appear out of nowhere to suddenly declare themselves as universal experts. My recommendation is to exercise caution and conduct due diligence on such organizations. ASQ, as part of its current evaluation scorecard for Fellow Member candidates, has distinguished and ranked its certifications, and assigned an appropriate score. I share this objectively without prejudice or opinion. Based on the ASQ Society Committee evaluation criteria for ASQ Fellows (when determining the top 0.1% of ASQ members in a given year), those individuals with a Master Black Belt are rated with the highest score. This is reflective of not only the subject complexity, but the managerial and executive requirements for this Program-level role. This also provides a mapping for the more obscure references (i.e. Six Sigma "Belts", Lean "Medals"). Practitioner Level (Technician, Inspector, Green Belt, Lean Bronze) This is targeted for the individual practitioner, and is not simple. The scope of these credentials is intended to provide core knowledge. The "entry-level" ASQ certifications in this category do not require recertification units to be submitted to ASQ every 3 years to retain certification. Professional Level (Auditor, Professional, Lean Silver) Professional considerations extend beyond personal expertise to support the evaluation and determination of suitability for products and systems. as well as the management of others, both within and outside of your control, to fulfill a particular objective or purpose. Due to the professional nature and requirement for direct industry involvement, ASQ certifications in this category are required to be recertified every 3 years. Program or Enterprise Level (Engineer, Manager, Black Belt, Lean Gold) These certifications incorporate managerial and administrative items, along with team-building and development initiatives. ASQ certifications in this category are required to be recertified every three years or else they will lapse and be invalid. The full article on the blog is at this link. http://qualitevolution.blogspot.ca/2016/04/asq-quality-certifications-false.html

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Daniel Zrymiak

Message and Guidelines for ASQ Section Leaders re: Governance, Member Retention (Powers), Member Leader Training

Below are some updates and descriptions intended to assist and support your ASQ Section Leadership initiatives and engagement in 2016. This is meant to supplement the existing regular communications. If required, I encourage these additional coaching sessions. I will also be at WCQI and will set aside Tuesday afternoon to devote to any questions or conversations about ASQ section activities. Please review this note, and if you have any questions, refer to the ASQ links below, or contact ASQ Community Development at 1-800-248-1946. http://asq.org/member-leader-community/index.html"><img http://asq.org/about-asq/how-we-do/pnp-s.html Dan Zrymiak ASQ Member – year 20 ASQ Fellow, Regional Director Region 4 (ASQ Canada) Governance: ASQ is an international professional society, and the value and goodwill of the ASQ brand depends on the continued integrity and transparency of our operations. By abiding and adhering to reasonable and achievable requirements for reporting and disclosure, we ensure that ASQ continues to be recognized as the leading society of our profession. - Code of Ethics, Conflict of Interest, and Governance (summary attached for your review) o Individual adherence to ASQ Code of Ethics o Member-Leader awareness and consideration for potential Conflicts of Interest o Treasury transparency and accountability o Fiduciary responsibility and duties of Care, Loyalty, and Obedience (promote ASQ Interests before personal gains) o Section Operating Agreement and requirements to operate in Good Standing - Good Standing / PAR – next deadlines are o April 30, 2016: Q1 Financial reports o June 1, 2016: PAR Innovation – Intent to Apply o July 31, 2016: Q2 Financial reports o October 30, 2016, Q3 Financial Reports o November-December 2016: 2017 Business Plan and Section Leadership list As Regional Director, I will not support nor approve ASQ Sections operating in contravention, but will facilitate a rapid return to compliance and Good Standing. I invite your Section Leadership teams to schedule a call with me for additional clarification and coaching. Please also work with ASQ Community Development and our liaison, Cynthia Nazario (Manager, ASQ Geographic Communities). Retention (Powers of ASQ): Attached you will find a comparative analysis of the Growth and Retention numbers for ASQ within North American sections. Our best chance at creating and sustaining high performing ASQ sections in Canada will be to build and strengthen from within, leveraging the strengths and capabilities of our current membership. - Engage your members and Quality community frequently and effectively - Treat ASQ members as future volunteers, from whom you must ask to take on new roles - Support member-leaders and volunteers, and cultivate protégés and successors In these difficult times, it may seem as if we are powerless against external forces. I have been part of ASQ for two decades, and believe it to be the most powerful resource for promoting and sustaining Quality in our work and lives. I have identified the following “Powers” as part of a Membership Transformation framework, and provide this for your consideration: Power of Accessibility ASQ makes Quality available 24/7, through online resources and diverse events, with access to content, communities of practice, expertise, publications, networks, and examples. ASQ offers fellowship and affiliation to organizations of all sizes, and individuals of all backgrounds from the novice student to the most experienced Quality guru. Power of Prestige ASQ traces its origin back to the Pioneers of Quality who include Shewhart and Deming, and is internationally recognized with acceptance and comity. ASQ certifications are the de facto industry standard for our profession, and ASQ operates at the highest levels of business, government, and academia. Power of Precision Using the Identify > Invite > Engage > Retain progressive approach, ASQ provides a relevant and practical experience for its members. ASQ offers distinctive and specific benefits to practitioners and professionals at all levels across multiple industries and academic domains. It is not a one-size-fits-all Society; there is something of value to be found for every member as Mavens, Advocates, Artisans, and Connectors. Using the Identify> Invite> Engage> Retain progressive approach, ASQ provides a relevant and practical experience for its members. Power of Rewards ASQ membership provides discounts, incentives, benefits, honoraria, sponsorships, and opportunities for professional growth and personal advancement. The possibilities for cost recovery and positive returns on time and money invested have made ASQ not only worthwhile, but a positive multiplier and catalyst for new opportunities and capabilities. Power of Momentum The confluence of technology and globalization, along with the legacy and reputation of a 70 year professional society, provides an optimal situation for people to become engaged and interactive with the international Quality community. ASQ provides us with a forum to leverage and capitalize on these trends to our full advantage. Member Leader Training: There will be ASQ Society-wide member leader training concurrently during the following events, which If attending in May, I hope you will consider using your allocated Member Leader MBLWC16 discount to attend the Community Leadership Institute (CLI) and Member Leader events: - WCQI 2016 – May 14-18 – Milwaukee, WI, USA - JTCC 2016 – September 15-17 – Irvine, CA, USA There will be updates and innovations communicated at WCQI, particularly in Financial Reporting and Business Planning. Subsequently, training sessions and webinars will be scheduled to support 2016 activities. Times and dates will be communicated when booked, and attendance by Section Leadership is strongly recommended.

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Daniel Zrymiak

Easter Sunday - Reflection, Appreciation, and Inspiration for the Heart of Quality

Greetings to you on this most special day, On this Easter Sunday, I hope that through this message I can invoke reflection, appreciation, and inspiration. Together, in our own way, we constitute the Heart of Quality. Thank you for your continued support and involvement in ASQ. Sincerely, Dan Zrymiak ASQ Fellow, Regional Director Region 4 (Canada) Please read and enjoy the article from 1996 summarizing the history of the formation of ASQC by our Pioneers of Quality. It is very humbling and compelling to know that as ASQ Members, we are part of this legacy. I encourage you to reflect on the examples and ethics of our Elders like Shewhart, Deming, Juran, Feigenbaum, and their inspiration which continues to this day. http://rube.asq.org/data/subscriptions/qp/1996/0596/qp0596stratton.pdf As we advance together on our respective journeys, please do not hesitate to contact me, your ASQ Section leaders, or ASQ HQ at 1-800-248-1946 for guidance or support. To paraphrase John McCrae, we now carry the proverbial torch of our Pioneers of Quality, and it will shine brighter and burn with greater warmth and energy when our efforts are united. I want to extend my personal appreciation to all who take on and advocate Quality. In a world of increased darkness and disrepair, where vices and immoral inclinations emerge and threaten the safety and stability of our very existence, Quality shines as one of the beacons of wisdom, virtue, truth, enlightenment, and righteous action. In our own way, by holding true to our principles and withstanding the pressure to compromise, we not only defend what is just and honorable, we offer hope to those with similar convictions. Thank you for your personal integrity and ethics; it may not be the path of least resistance, but it is right for ourselves and our world. To our ASQ community, I dedicate this passage below and I hope that you share and express this to others as a way to retain our cohesion and mutual support. If we can harness our energies and passions with respect and inspiration, our efforts will be multiplied toward the successful achievement and fulfillment of our respective endeavors. I dedicate this passage to all of us, who together comprise the Heart of Quality. A toast to all our differences A toast to common ground A toast to what we're seeking A toast to what we've found To what brings us together To what sets us apart A toast to many different souls United with one heart. The Heart of Quality!

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Daniel Zrymiak

ASQ Member Leader Innovation Library

I am providing the links to the ASQ Member Leader Innovation Library. ASQ Member Leaders: PAR Innovation Library http://asq.org/member-leader-community/resources/innovation-library There is also a link to the preceding “Successful Ideas” initiative http://asq.org/member-leader-community/resources/successful-ideas/index.html Please take this under advisement for consideration and distribution to your respective Section Leadership teams. The power of ASQ comes from the ability to collaborate and share ideas and benchmark against top performing ASQ Member Units. In return, I encourage you to submit ideas and practices to ASQ through the PAR Innovation program.

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Daniel Zrymiak

LEAP into ASQ - Seek and Realize your ASQ Advantage in 2016

2016 is a Leap Year, so I encourage all members of the Quality Community to “LEAP into ASQ”. ASQ is a professional society which enables people to expand their Quality knowledge and personal networks, either to receive information and contacts, or contribute wisdom and influence. As our work and profession evolves and innovates, we are always in a position to both learn and impart new information, and interact in mutually positive personal exchanges. MAVENS (knowledge recipient) can receive Quality knowledge from books, journals, courses, and programs ADVOCATES (networking recipient) can expand their network of their contemporaries and fellow Quality practitioners across industries and geographies ARTISANS (knowledge provider) can promote and deliver their Quality services and capabilities for other to observe and receive CONNECTORS (networking provider) can offer their influence and leadership within Quality to motivate and inspire others ASQ remains relevant throughout all of the “seasons” of your career or professional journey. SPRING (students, novices) offering student engagement, scholarships, training, and mentoring SUMMER (practitioners, consultants, academics) supporting a career in Quality with professional networking, certification, and experience AUTUMN (new arrivals, executives, recent employment shifts, entrepreneurs) embracing the transitions for career change, business development, or professional transitions WINTER (seasoned practitioners, retirees) capturing wisdom and experience through publishing, instruction, conference presentations, recognitions, and mentorship If any of the above archetypes reflect your individual situation, I recommend that you prioritize those benefits and attributes which most effectively leverage your experience and capabilities, and enhance your Quality pursuits and aspirations. ASQ, through its activities, programs, events, certifications, networking opportunities, online resources, publications, and learning solutions, provides value through cost recovery and positive returns in two forms: DISCOUNTS on essential programs, events, subscriptions, and purchases ACTIVATED VALUE arising from achievements, recognitions, incentives, and honoraria Regardless of your profile and experience, I am confident that you will find something in ASQ of merit, value, and relevance. If you have any questions or would like a better understanding of the ASQ Advantage in 2016, please do not hesitate to contact me.

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Daniel Zrymiak

ASQ Member Leader training links on ASQ webpages

Having just returned from the ASQ meetings in Orlando, I am sharing links to some excellent training resources communicated to ASQ Member Leaders and posted online to the ASQ webpages. Please feel free to circulate this note among your ASQ contacts. Thank you for your diligence and commitment to Quality and ASQ. Please feel free to contact me directly if you have any questions or concerns. Dan Zrymiak ASQ Fellow, Regional Director Region 4 (Canada) PLEASE RETAIN AND CIRCULATE TO YOUR RESPECTIVE TEAMS ASQ Community Development – Member Leader Training There are presentations provided and posted online multiple times per year to assist and support ASQ Member Leaders at the following links. The links will take you to pages on the ASQ website which have very interesting and informative presentations, content, and examples for successful ASQ Sections. Source of individual training sessions for ASQ Member Leaders http://asq.org/member-leader-community/news-dates/index.html Orlando – Feb. 2016 http://asq.org/member-leader-community/news-dates/2016-02 Milwaukee – Nov. 2015 http://asq.org/member-leader-community/news-dates/117714 Phoenix – Feb. 2015 http://asq.org/member-leader-community/news-dates/2015-02 Milwaukee – Nov. 2014 http://asq.org/member-leader-community/news-dates/2014-11 Additional Member Leader Training http://asq.org/member-leader-community/resources/training Member Leader Training Online Courses This is a series of online courses to provide guidance for each position on the section. http://asq.org/learninginstitute/index.html Select the Access Your Training button https://asq.csod.com/LMS/catalog/Welcome.aspx?tab_page_id=-67&tab_id=-1 The member leader training for each position or role is made available.

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Daniel Zrymiak

Overcome Fear Of Missing Out (FOMO) - Membership Challenge

I challenge all ASQ members to aspire towards reaching the following attributes: - Senior or Fellow member of ASQ - Achievement of 3 or more renewable ASQ certifications - Affiliation with 2 or more ASQ Divisions, in addition to your ASQ section Reaching this level will help to overcome any Fear of Missing Out (FOMO) of the bountiful and plentiful member benefits available from ASQ. I have shared some personal thoughts below as a testimonial to encourage your continuation toward or past this level. My observation is that the best benefits and attributes of ASQ are unleashed to members within this top percentile. My goal for the ASQ Member Units is to have the necessary programs and support structures in place to enable more of our members to aspire and achieve this level so they may be better enabled to yield and realize the full benefits of their ASQ involvement. Benefits of Multiple Certifications Just as a reminder, a valuable member benefit is the ability to synchronize multiple certifications into a single renewal. A member with 3 certifications would pay $89, while the non-member would be charged $327. The savings and cost recovery of $238 every 3 years (difference between member and non-member renewal fees) accounts for almost 50% of 3 years of member dues. The savings increase with each ASQ certification renewed. Having a diverse portfolio of certifications enables and supports a versatile and flexible career. By adapting and adjusting my credentials in a nimble and agile manner, I have been able to recover from plant closures, corporate takeovers, offshoring, outsourcing, technology shifts, and the general economic instability associated with our profession. Benefits of ASQ Divisional Membership If you attend ASQ conferences, you will have observed that the ASQ Divisions offer affiliation, hospitality, and distinct program tracks. This makes attendance more welcoming and engaging, and intensifies the conference experience. Partaking in division breakfasts, luncheons, social events, and hospitality suites will more than offset the modest membership charge for each division. Divisional involvement is very effective in formulating the personal contacts and professional initiatives and experiences needed to expand and enhance professional endeavors. This complements work performed within the sections or communities, particularly when linking the subject matter experts from a division to the captive and desirous audiences of a local section, seeking additional perspectives and nuances in quality. I have found it beneficial to engage the resources of a division when preparing for an ASQ initiative like an exam or a publication. Many divisions have technical committees to investigate and publish or present particular topics. I have found this to be particularly fulfilling, not only from the subject materials but also from the opportunity to collaborate with exceptional individuals from outside of my normal community or industry.

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Baliapadath (BV) Alexander

ASQ Student Strategy - Blog post

I posted this to my blog at http://qualitevolution.blogspot.ca/2016/01/student-strategy-for-asq-emphasize.html I welcome your comments and feedback. The energy, vitality, and zeal for innovation exhibited by the students will enrich ASQ and make it a better organization. In pursuing this group, we have to consider their needs, their capability to participate, and the benefits that will help them today for their professional advantages tomorrow. How do the ASQ Advantages apply to students? 1. Training and certification: Many of the training options and certifications are available for those at the starting point of the profession. Having a credential like the CQIA (Certified Quality Improvement Associate) may appear elementary to the Black Belts and Quality Managers among us, but it can certainly distinguish a new professional from the pack. The cost is modest, and the connection to other ASQ Certified professionals is valuable and enduring. 2. Interaction with active networks: While others have to wait for the job ads to appear, and submit their resumes as part of a "cattle call" hiring process, students who are connected to an active ASQ network are tapped in and made aware of potential opportunities in the earliest stages. Not only is there an early awareness of potential jobs or contract opportunities, quite often the hiring manager is also an ASQ member, permitting a solid interaction to occur. 3. Participation in projects to showcase skills: Students will face the common dilemma: they can't get hired without work experience, and they can't get work experience until they are hired. ASQ provides project opportunities, in a non-profit manner, to permit students to showcase their skills and work ethic. If this helps ASQ and the immediate cluster of companies or organizations close to ASQ, then a reciprocal benefit could occur whereby the students can leverage that positive impression into a full-time role or contracting opportunity. 4. Comity and mobility: In our global society, opportunities may arise outside of your immediate geographic location. ASQ provides a connection across cities, states, provinces, and countries. A Six Sigma Green Belt earned through ASQ's rigorous and stringent examination process will carry equal weight and validity wherever ASQ operates or has a visible presence. This is an advantage for the student, who can get credentials through ASQ in rural Canada or India, and apply these certifications to demonstrate their qualifications for a role based in Texas or the United Kingdom. 5. Exposure to real-life examples of quality: New graduates are often derided as having "theory". ASQ recognizes the importance of academic achievement, and complements that with various forums from which a member can become acquainted with the successful application of quality practices, and the positive impacts on business outcomes and customer satisfaction. This is not an exhaustive list, but simply the tip of the "ASQ Iceberg", as there are more benefits not mentioned above. As more people learn and understand the benefits, they can embrace and sustain not only student membership, but overall member retention.

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Daniel Zrymiak

Welcome to ASQ Canada (Region 4) members

To participate and be credited for Mentorship work, I request that you sign up as a Quality Connection and a Mentor on the site below, and visit it frequently to engage with other mentors, peers, and protégés. When validating mentorship activities performed in 2016 for ASQ, I will be cross-referencing this site periodically to confirm activity levels. Please refer any questions on this site to ASQ Member Leader and Committee Chair, Stephanie Thompson. http://asqnextgeneration.org I am pleased to inform you that I have received support and consensus by the ASQ Canada leadership to enable the creation of the following Regional Interest Group committees in 2016: 1. Mentorship: This would be used to capture and track work done by ASQ members who mentor other professionals. The committee would encourage this practice, promote a particular regimen or protocol, and provide a forum for updates and success stories. 2. Innovation and Best Practices: This would create a forum to support sections with their PAR Innovation applications, and propagate the great ideas that resulted from the Best Practices and Increase Impact committee work in 2015. This committee could also leverage and enhance the Innovation Division and the ASQ Innovation Library (due to be made available to ASQ Member Leaders in the first quarter of 2016). 3. Collaborations and Partnerships: This would be a forum to engage the liaisons of the TCC groups (ASQ Divisions, Social Responsibility Technical Committee, Student Engagement Initiatives, Other Society and Technical Committees, etc.), particularly those individuals who are the Region 4 representatives. Also if we want to do anything like a Regional Canada-wide conference or a third-party collaboration, these initiatives can be shared in this forum. Social Responsibility (SR) will be a particular priority for ASQ Canada in 2016, and I have attached the SR presentation by Dr. Holly Duckworth and the ASQ Blog posting by Jennifer Stepniowski for your review. http://asq.org/blog/2015/07/social-responsibility-making-a-quality-difference-where-we-live-work-and-play/?utm_content=&utm_source=email&utm_medium=email&utm_campaign=communications_fridayfastfacts_07312015 4. Communication: It is in our best interest to synch up our respective schedules and communications. This applies to print, web, and social media. I also want to ensure that any message from ASQ comes from a sanctioned and legitimate member leader, and abides by the appropriate ASQ protocols and standards. This will create consistency across ASQ Canada and constructively build up our brand and positive impression among our membership and profession.

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Laura Dulle

ASQ is Social! Social Events, Social Media, Social Responsibility

If you have the ASQ membership, it is easy to partake in ASQ from a distance, but doing so deprives you of the best attributes of your ASQ experience. Be Social. Come out to the meetings and events. Be active (but respectful) on any of the ASQ social media forums on Facebook, LinkedIn, Google+, Twitter, and other sites. For Social Responsibility, we owe it to ourselves and others to make the world around us better, not just for ourselves, but those who are affected by our influences and actions. ASQ can help to organize and understand effective practices in Social Responsibility, which is becoming increasingly important for our businesses, organizations, and workplaces. We're a Society, not a cluster of Silos. Be Social!

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Daniel Zrymiak

ASQ Fellow - top 1%

Do you envision yourself as being among the top 1% of ASQ members someday? If so, you should start now and set your goals to one day achieve the ASQ Fellow distinction. It is worthwhile, and I would be delighted to respond to specific questions and assist your efforts.

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Daniel Zrymiak

ASQ Feigenbaum Medal for 35 years and under

ASQ recognizes top quality practitioners 35 years old or younger with the annual ASQ Feigenbaum Medal. I encourage you to explore this ASQ award and consider it for an outstanding young leader of Quality.

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